Find hotels in North English, IA from CA $106

"I booked a 1 week stay for work, had a family emergency and had to leave for home on the second day. I called Expedia to let them know and ask about a refund for days not used. They called the front desk while I was on the phone with them, Expedia was ok with modifying my itinerary and so was American Inn and Suites, for a 2 night charge at regular rate for $221. I was ok with that. I had stayed Sunday and Monday, checked out Monday night around 8pm. I drove all night and day, got home Tuesday evening around 8pm. Friday came and American Inn had charged motherly weekly rate, when I called to talk to Tristan (the manager) he said he couldn’t refund me, that was for Expedia to do. Expedia was the one that approved it, American Inn agreed and then turn around and charge me full weeks rate even though I wasn’t there. Tristen even went further and told Expedia, while I was on the phone, that I didn’t check out until Sunday at noon…. Even though I checked out Monday night and had receipts to prove it. What a shady way to run a business. They tell you one thing and then do another. Them pulling the full amount of $596 instead of $221 overdrafted outr bank account, after agreeing to refund us, is definitely bad business. I don’t recommend staying with them at all."

"The breakfast menu was very nice and fresh and the parking was well lit and safe."

"Awesome facility with great staff "

"Good location large room with plenty of towels Didn’t have breakfast since I left at 3 am "

"I travel a LOT! This was probably the nicest hotel I have ever encountered!!! Nothing I can criticize....lots of nice little things...huge water pressure in the shower...great shower head....ultra quiet heater/AC.....super comfortable bed...I overslept!!! And, hot fresh Cinnamon rolls!!"

"Great "

"The room was fine. The contactless entry was confusing but the staff was right thereto help"

"In the area shopping."

" Breakfast was a joke!"